Career Opportunities

Looking for a great place to work?

Join our team! Explore the available positions below and fill out our online application for consideration.

Consumer Loan Officer

Advocate for our members by assessing the member’s lending needs and providing timely and accurate processing for both membership and consumer lending documents, accepting, and servicing loan files, taking incoming calls, quoting interest rates, and corresponding with loan applicants. This position will require the ability to review and consolidate information in reference to the member's current needs, employment, sources of income, credit history and overall ability repay making informed credit decisions based on the analysis with substantial credit authority.

Requirements:

Excellent communication skills both written and verbal
Current computer skills, experience using Microsoft Office products (Word, Excel, Outlook, Teams) and experience using a loan origination and/or core credit union software
Gather background information on loan applicants by interviewing loan applicants, obtaining credit bureau reports, and reviewing the data processing system for additional accounts information
Obtain credit reports for all applicants, verify debts, estimate monthly payments for any outstanding debts not listed and add them to debts on application or credit report
Ability to work on multiple files through to completion
Use credit report data to review and calculate a variety of ratios according to procedures
Assist members in product assessment and completion of loan application, pricing, and application process including obtaining necessary member documentation for loan processing
Resolve loan application problems, assist applicants with addressing credit report problems, low salary levels and high debt ratios
Order and prepare credit reports, collateral valuations, title reports, payoff quotes, and other documents whenever required
Verify employment, salary, assets, and liabilities and notify members of additional information required

Our employees are our biggest assets. We strive to ensure they are happy, engaged and empowered to succeed. We pride ourselves on offering comprehensive benefits, training programs and opportunities for involvement with the credit union and our community.

Benefits:

12 Paid Holidays.
Paid time off starting at 12 days per year.
Employee Incentive Program
Automatic employer contributions equal to 8% of your base compensation into your 401(K) plan.
Health, Dental and Vision plans, employer contributes $400 monthly towards premiums.
Employer-paid long-term disability insurance.
Employer-paid life insurance and AD&D.
Voluntary insurance products available, such as short-term disability insurance, accident, and hospital indemnity.

Member Advocate

This position supports Diamond Lakes’ vision by serving members, utilizing core values, strategies, and best practices to provide outstanding service. Welcomes members in the branch and provides superior and professional service that promotes Diamond Lakes’ financial solutions and security. Ensures that member needs are achieved by understanding their financial needs and recommends the most appropriate product and service solutions that fulfill immediate and future financial needs. Accurately and efficiently processes a variety of financial inquiries such as deposits, withdrawals and payments, service requests, new accounts, account maintenance, and account monetary transactions.

Expectations:

Provide friendly, professional, personal service to all members and associates.
Adhere to Teller Balancing Policy standards.
Regular Reliable Attendance.
Complies with all applicable rules, regulations, procedures, and policies.
Demonstrate behaviors consistent with the Diamond Lakes FCU Core Values.

Requirements:

Exceptional customer service skills. Courtesy, tact, and diplomacy are essential elements of the job.
Ability to read, write, comprehend, and speak English clearly.
Excellent problem-solving skills with a strong attention to detail.
Ability to work well in a team environment.
Basic Microsoft computer skills.
Minimum of one year cash handling and/or customer service experience.
High school education or GED.

Benefits:

12 Paid Holidays.
Paid time off starting at 12 days per year.
Employee Incentive Program
Automatic employer contributions equal to 8% of your base compensation into your 401(K) plan.
Health, Dental and Vision plans, employer contributes $400 monthly towards premiums.
Employer-paid long-term disability insurance.
Employer-paid life insurance and AD&D.
Voluntary insurance products available, such as short-term disability insurance, accident, and hospital indemnity.

Diamond Lakes FCU is an equal opportunity employer. All applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, pregnancy (current, past, or potential), national origin, union membership, age, protected veteran or military status, disability, genetic status, or any other legally protected status. Equal access to the hiring process, services, and employment is available to all persons. Applicants requiring accommodations to the application and/or interview process should contact a representative of the Human Resources Department.